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Joanne Swensrude 

Joanne is a Microsoft Office Specialist Master and has been teaching people how to use their computer  since 1988. She is a graduate of the Computer Systems Technology Diploma program at NAIT (1992). She soon realized that she has a passion for showing people how to shave hours off daily tasks and how to produce professional spreadsheets, documents and presentations. People have no idea that they can learn how to do these things themselves. They find that her courses pay for themselves in very little time.

In 1992, she left her full time job and started offering training to people at their homes or businesses. People started asking for training on a bigger scale so she acquired a classroom in downtown Edmonton. Things slowed down in 1999 when everyone was reluctant to buy new computers because of Y2K, so she took a full time job at a law firm for 6 years as a Systems Trainer. 

In 2006, she decided to once again offer training to the public and started Know it Sooner Computer Training after constantly hearing students say "Gee, I wish I'd known that sooner"!

She has spent eight years as a volunteer in Girl Guides, 5 as a leader and 3 as District Commissioner as well as a regular helper as her children's schools. Together with her three daughters, she enjoys camping in the summer and taking her dog for walks in the nearby ravine year round. She is grateful that working with this company has allowed her to explore various parts of Canada and still loves providing people with "Aha!" moments.