The Communication Skills for Business (CSB) Professional Communication exam validates that candidates entering the workforce understand key communication principles and skills that are necessary to be effective in a work environment. While the key skill being measured is communication, the nature of this exam will also help students with the other 3 of “the 4 C’s”:
 
Critical Thinking – which will happen as they think through how to effectively communicate
Collaboration – which will stem from effectively communicating with others
Creativity – which is required to present appealing communications
 
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